To Hell with GSIS

Warning: This post contains language not suitable for children.

!#^&%%$*)()_())&+(+_()_&&^&*$%%^!!@#&&(*&^$#$%^#!@!!!!!!

That’s my kilometric, unedited, gibberish rant, as I am now angry and frustrated.

All because of the god-damned office called the GSIS.

I just got out of their hell-hole of a headquarters, without accomplishing anything despite being there for three hours.

Some of you must be aware that the stupid management of this useless government agency earlier came up with the bright idea of automating their delivery of services (read: commissions from suppliers). Docile and submissive as we have always been, we went thru the taxing process and got what they call the e-Card.

But since there are so many bright minds in the agency, only after about a year, these abusive dimwits (or is it clever?) decided to add a “Plus” to the e-card, but altogether dumping the first card! If you were in our shoes, wouldn’t you just wish that these stooges get hit by three successive lightnings for even conceiving the idea of requiring all of us, present and retired government employees, to go thru the same tedious exercise?

It’s been a while since the issuance of a new card but it’s only now that I decided to go with the flow. To my deepest regret.

I went there, sat by the zigzagging musical chair queue and spent two hours ranting at the inefficiency of the system (there were only two persons handling the encoding and finger printing). When it was almost my turn, one operator informed everyone that she will be having her lunch break. Only one frowning colleague was left attending to their poor customers..

When I finally got to sit by the computer, the best news was spilled: my record has problems in the posting of payments. I have to go somewhere to update it but since it was lunch break, no one can attend to me.

Grrrrrr!.

I also brought with me letters from my mother inquiring about her retirement. With no time to spare, I decided to just have them received.

But those manning the customer relations desk would not accept the letters. Their job, they claim, is just to refer persons to the proper office. But since I did not want further discussions on the matter (kaya nga sumulat e), I insisted on looking for the office where I could leave them. They referred me to the Office of the General Manager. As I was handing the letters to guard, she said: “ Ay sir, di pa po pwede. Lunch break pa po.”

They should be thankful I didn’t have superpowers. They should have been turned to warty frogs by now!